RE: Conflict resolution
From: Rob Sandelin (Floriferousclassic.msn.com)
Date: Sun, 1 Mar 1998 19:14:08 -0600
I reccommend the following books:

Resolving Conflicts within others and within yourself  Gini Graham Scott.
This book is really excellent, full of all kinds of practical ideas and tools.

The Mediation Process : Practical Strategies for Resolving Conflict 
(Jossey-Bass Conflict Resolution Series)"Christopher W. Moore
This book also has some very good, hands on practical sort of teachings for 
mediation..

The  Mediator's Handbook
         Jennifer E. Beer, Eileen Stief;

>From Conflict to Cooperation : How to Mediate a Dispute"
         Beverly Potter, Phil Frank; 

These books were all recommended to me by a family counselor who does conflict 
mediation. You can order them all from any bookstore or online from 
www.amazon.com

Eventually the Intentional Communties Resource Pages will have an article 
specifically on conflict mediation techniques. Until then, the paper on 
Communication and conflicts gives some ideas. Check it out at 
http://www.infoteam.com/nonprofit/nica/resource.html  Check the group process 
folder.

Rob Sandelin

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