Re: Use of email
From: Ann Zabaldo (
Date: Mon, 10 Feb 2014 16:39:33 -0800 (PST)
Hello Caity —

I love these agreements!

Easy to understand
Easy to implement
No judgments — just a good working set of agreements.

Best --

Ann Zabaldo
Takoma Village Cohousing
Washington, DC
Principal, Cohousing Collaborative, LLC
Falls Church VA
On Feb 10, 2014, at 3:58 PM, Caity McCardell <caity [at]> 

> Tierra Nueva cohousing recently made a list of email agreements. We decided
> not to call it "email etiquette" since that implies saying "thank you" and
> "please," and really what we wanted to convey was a sense of what works and
> what doesn't work.
> To answer your questions, Malcolm, we've had our share of "blame and shame"
> but this agreement seems to have helped a bit, and is a great reminder when
> things get out of hand. For those who don't use email, important
> announcements and business matters are posted in our office. Here's our
> list:
> I agree:
> 1. to keep all emails as short, factual and clear as possible;
> 2. to refrain from forwarding mail, unless it is related to TN business;
> 3. to include all Tierra Nueva residents in community business email;
> 4. to provide clear subject headings;
> 5. to not assume that everyone will read it (a copy should be posted in the
> common house office if it is important community business);
> 6. to discuss in person, rather than on email, controversial topics.
> In spite of the fact that I'm a heavy email user, I definitely appreciate
> #6!
> ~Caity
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