Re: Cohousing Digital System
From: Heidi Beke-Harrigan (
Date: Sun, 16 Feb 2020 15:06:29 -0800 (PST)
Thanks so much everyone for your software feedback!


On Sun, Feb 16, 2020 at 2:00 PM Sharon Villines via Cohousing-L <
cohousing-l [at]> wrote:

> > On Feb 16, 2020, at 10:46 AM, Diane Craig <ddcraig [at]> wrote:
> >
> > Mosaic is user-friendly when doing
> > the basic functions  (email, meals, booking rooms, sharing information.
> The
> > more advanced features like meals and document organization have a higher
> > learning curve figuring out how it works with the community's goals but
> > that will happen with any new system and new community. I have offered a
> > one-hour  help session a few times where people can drop by for help. I
> > don't have a lot of time to spend with this and most people here don't
> have
> > interest or expertise.
> I’ve learned two things about the lack of duplication in tech support.
> Asking will bring lots of help — asking on Coho-L, for example, so other
> mosaic users can respond. And email list for Mosaic point people would be
> very good for this.
> And anyone who has expertise in programming generally, can pick up
> whatever they need to know quickly. There are also tons of online forums
> for looking things up and asking a question.
> I think the fear in this area comes from working with free services that
> also limit information. If anything goes wrong, you lose everything. I just
> cut and pasted 140 pages from a Google freebie that had our information
> held hostage. What worked worked fine but they kept changing things without
> notice and if it didn’t work it wasn’t available. Couldn’t be added.
> Code is not mysterious to everyone. Serious but not so arcane as many
> people feel it is.
> Sharon
> ----
> Sharon Villines
> Takoma Village Cohousing, Washington DC
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