Re: Request from Manzanita Village in Arizona: How does your community handle members who abuse the community e-mail? | <– Date –> <– Thread –> |
From: Tom @ Gather (tomgather.coop) | |
Date: Thu, 14 Jan 2021 18:46:27 -0800 (PST) |
> > Greetings co-housing friends: We are looking for solutions to our issue > of about 4 of our 60 plus members occasionally abusing the community group > e-mail by "calling out" by name in > disrespectful or even abusive posts other members they are upset with/have > an issue with. This issue has been raised, commented on, lamented, etc. > but still people do this. > Have you found a way to solve a similar issue in your community? > Do you have any community agreements or policies about email use? If not, perhaps time to draft one! I'd share ours from Touchstone but it's not particularly good and we're working on refining it. I'd recommend having clear agreements about what constitutes appropriate email discourse (and what does not), and then having an option to issue warnings and temporarily disable posting privileges for repeat violators. The latter shouldn't be needed if the former is clear and consented to by the group but it's good to have just in case. Another thing you can do in the policy is to designate a team of moderators who have some experience or basic training in de-escalating and applying the policy. A team is important since it means you have a better chance of having someone available to head off a harmful discussion quickly before it spirals out of control. Especially in the beginning when your community is adjusting to the new agreements. Good luck! -- Tom for the Gather Team https://info.gather.coop
-
Request from Manzanita Village in Arizona: How does your community handle members who abuse the community e-mail? Nan Henderson, January 13 2021
- Re: Request from Manzanita Village in Arizona: How does your community handle members who abuse the community e-mail? Tom @ Gather, January 14 2021
- Re: Request from Manzanita Village in Arizona: How does your community handle members who abuse the community e-mail? Muriel Kranowski, January 14 2021
-
Re: Request from Manzanita Village in Arizona: How does your community handle members who abuse the community e-mail? Sharon Villines, January 15 2021
-
Re: Request from Manzanita Village in Arizona: How does your community handle members who abuse the community e-mail? KAREN A CARLSON, January 15 2021
- Re: Request from Manzanita Village in Arizona: How does your community handle members who abuse the community e-mail? Chris Hansen, January 15 2021
-
Re: Request from Manzanita Village in Arizona: How does your community handle members who abuse the community e-mail? KAREN A CARLSON, January 15 2021
Results generated by Tiger Technologies Web hosting using MHonArc.