Re: Relational aspects of online interaction within the community
From: Chris Roth - Communities Editor (editorgen-us.net)
Date: Thu, 13 Oct 2022 03:57:46 -0700 (PDT)
Hi Frances,

Here's what the Community Living Agreements at Lost Valley Educational Center/Meadowsong Ecovillage (in nearby Dexter) say:

Email Etiquette or “Netiquette”:
1.  I will use Lost Valley email primarily to communicate functional information, and to confirm agreements that are made verbally. 2.  If I have doubts as to whether or not my email is appropriate I will refer to a friend, staff, or community council member about its content or style BEFORE sending.  If I still have any doubts after several hours I will schedule a face to face meeting with the recipient(s) or arrange a mediated meeting from a community council member. 3.  I will talk to people in person regarding topics where either or both parties are feeling heightened emotions.  If I believe that it is essential to communicate negative feelings by email I will use non-violent communication strategies. 4.  I will respect the confidentiality of information by sending emails to relevant parties only.  Campus is not an appropriate target for sensitive topics. 5.  If someone sends me something I think is inappropriate, or addresses a larger audience than I think needs to be involved I will schedule a time to talk to the person about this concern.  If that conversation doesn’t solve my concern I will ask the Community Council for help. I will not use email to argue back. 6.  I will write using normal capitalization, in order to assume a calm textual “voice.”  I will use the words URGENT and IMPORTANT cautiously. 7.  I will not make any libelous, sexist or racially discriminating comments in emails, even if they are meant to be a joke.  I will not forward emails that contain any of this content unless it is to report a violation of agreement(s).

(See https://www.lostvalley.org/community-living-agreements -- everyone who lives in the community must sign these as part of their residency agreement.)

Some Lost Valley residents also use Slack, but that platform was actually adopted without formal agreement, and therefore while the above guidelines would broadly apply to it, there may be others that would be appropriate too, and that may be developed once the topic of Slack is revisited next at a community meetup.

Hope this is helpful,

Chris

On 10/13/2022 6:16 AM, cohousing-l-request [at] cohousing.org wrote:
Message: 3
Date: Wed, 12 Oct 2022 16:25:25 -0700
From: Frances Spector<kaukafran [at] gmail.com>
To:cohousing-l [at] cohousing.org
Subject: [C-L]_ Relational aspects of online interaction within the
        community
Message-ID:
        <CAGkqo6aeJh+m_2OBr6xzaeRUDksVrS888JX+y6VRTcCtkQqbPQ [at] 
mail.gmail.com>
Content-Type: text/plain; charset="UTF-8"

Hello all, I am part of River Song in Eugene. We are less than a month away
from move in, and we currently use Slack for communicating with each other
rather than email. I expect we will still use it or some other platform
after move in and am wondering if any other communities have grappled with
the the relational problems that online platforms can pose.
If anyone has created guidelines or agreements that have been helpful, or
helpful advice and can share, I appreciate it.

--
Chris Roth
Editor, Communities
81868 Lost Valley Lane
Dexter, OR 97431
editor [at] gen-us.net
541-937-5221
gen-us.net/communities

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