Online customer reviews (was Consensus Facilitator Sought)
From: Terry (Sarito) Whatley (terry.whatleygmail.com)
Date: Sat, 23 Feb 2008 13:15:36 -0800 (PST)
I think that this is a great idea, and should include all sorts
of professionals CoHo communities might hire, not just facilitators.

-sarito

Date: Fri, 22 Feb 2008 17:00:39 -0500
> From: Muriel Kranowski <murielk [at] vt.edu>
> Subject: Re: [C-L]_ Consensus Facilitator Sought
>
>
> I wholeheartedly endorse PattyMara's suggestion.  I think the on-line
> customer review model is one of the very best things to have come out
> of the internet.
>
> People who'd like to break into this field may present themselves as
> the answer to a cohousing group's prayers despite having no track
> record (or a poor track record). There are scammers and
> self-promoters and incompetent people in every field and we may well
> experience them in this arena too.
>
> The need for customer review will become greater as the Professionals
> list expands to more than the folks who are household names to many
> of us.  And even being a household name is not an endorsement as
> such.  Hiring groups should know something of the personality and
> style that a facilitator would bring, because there isn't always a
> good fit between even a good, experienced facilitator and a group.
>
> But this will be useful only if cohousing groups are willing to
> provide fair and objective descriptions of the experience they've had
> with the facilitators that they've hired, including any
> responsibility they feel falls on themselves for an unhappy
> experience. I hope this would be the case.
>
>   Muriel
>
>

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