Internet Service
From: Sharon Villines (
Date: Fri, 29 Jun 2007 07:39:31 -0700 (PDT)
We wired our community so we could have an intranet and provide high- speed internet service to all the units. It has been increasingly a real problem for us. We have several people internally who do maintenance, one of whom is a professional and three of whom are semi- professional serious geeks. We have a DSL line and a cable modem

It seems to be down much too often and very sloooooooow too much of the time. Sometimes the problem is solved by someone going to the basement to restart the modem or reboot something else. People are tired of going to the basement and sometimes everyone who is able is also out of town.

Many residents have switched to cable modems as a temporary solution (including me), which I see as a bad thing because it erodes support for the community network.

The questions are:

1. What level of service should we be striving for? Can we support 24/7 music and video downloads? Something called VPN that people need to connect to their offices? Could these things be affecting service? If so, how do we limit service to a level that is sustainable.

2. What do we do to upgrade service? Basically most of us expect high quality speed and reliability because we depend on this. I depend on it much more than phone service, for example. My phone could be out for a month and I might not even notice.

Sharon Villines
Takoma Village Cohousing

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