Re: Internal Listserve
From: Sharon Villines (sharonsharonvillines.com)
Date: Fri, 14 Nov 2008 05:10:33 -0800 (PST)

On Nov 14, 2008, at 3:42 AM, Rob Sandelin wrote:

 it would take hours of work to try to figure out WHO left the
shovels out in the rain, easier and probably better just to sent a general message about putting tools away, better because we all then get reminded

And as often happens, the person who did move the piano yesterday posted to apologize and explained how it happened. This is very nice because (1) it allows all of us to know why something happened and that the person cares. We don't have an irresponsible slouch amongst us. At least he isn't one of them. (2) It calls further attention to the problem of covering HVAC vents.

One of the most useful things we have done is use some standardized headings in the subject line. [snip] Shirley's List, RANT. HELP is one which is obvious.

I like these subject alerts. They are meaningful and one's that address the emotions of the poster, not just the subject. Shirley's List is (I assume) a reference to a community event or person, so it has a community specific association. It's part of a story. RANT and HELP go directly to the point. I often use IMPT or PLEASE READ for alerts about the commonhouse (I declutter it several times a week and am on the Facilities Team).

Some members want us to use headings like BIZ which I still haven't gotten a clear definition of. My question is when you live in community, what is not biz? Meals? Childcare? Help?

Rob's categories have meaning.

One thing Rob didn't mention is a point he raised several years ago when we were discussing whether email was a good means of communication at all. Some people communicate things on email that they would never communicate in person. Some people use this as evidence that email is bad, because people say things that might be hurtful and that they wouldn't say in person.

I would use this as evidence that everyone communicates more or less easily in different contexts and everyone should be allowed their own best means of communicating, or they won't. Some people will not speak up in large meetings. Others won't speak face to face with one person but will ask another person to speak for them. Some only raise issues in team meetings.

It's important to me to know how people are feeling, whether it hurts or not. And I try to put the words into the speaker's context, not my own. And I've been the target of long public rants listing all my shortcomings (from that person's view, I hasten to add). As hurtful as it was, it was still important for me to know that person felt that way and it would never have been communicated to me directly. In fact, face to face, one of those people acted like my best friend in my presence. But the feelings had been communicated to other people in the community and had been underlying a lot of weird decisions. Once out, a lot of pieces fell into place.

Sharon
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Sharon Villines
Takoma Village Cohousing,Washington DC
http://www.takomavillage.org




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