Re: ISO feedback about HubSpot
From: Linda Jacobson (eastbayseniorcommunitiesgmail.com)
Date: Thu, 24 Oct 2024 08:57:05 -0700 (PDT)
Hi Susan,
Coho observer here planning for future occupancy who spent the last 14 months 
helping a small, resource-constrained company setup and implement HubSpot. It’s 
robust, flexible, customizable, and multi-featured but its design and UI are 
not particularly intuitive or plug-and-play or low maintenance. Can generate 
great reports and has an optional marketing service to produce and send 
newsletters but I could never figure out how to send newsletters to the 
existing customer list. 
A plus for Hubspot is the ease with which you can plug its widgets (especially 
a contact form) into a Wordpress or similar CMS-website, so inquiries thru an 
attached website automatically are entered into the prospects database.

May I recommend you compare Hubspot with two simpler, more basic and effective 
CRM tools? Check out Nutshell and Monday!

Very curious what Raines would say! 

Good luck!! 
Linda Jacobson
SF Bay Area


Sent via quicksilver messenger service

> On Oct 24, 2024, at 8:35 AM, Susan L Hedgpeth via Cohousing-L <cohousing-l 
> [at] cohousing.org> wrote:
> 
> Hi cohousing-L,
> 
> Yesterday I saw a very interesting demo of the HubSpot CRM system (customer
> relations management).  http://hubspot.com    We are seriously considering
> using it for tracking and interacting with our "interested people" list.
> 
> I've been asked to gather some info from other cohousing communities who
> are using it.  You can reply to me privately.  A quick thumbs up or down
> would be enough or I'm happy to hear more details about how it's working
> for you and/or we can chat on the phone or Zoom.
> 
> Thanks in advance.  Much appreciated.
> 
> Susan Hedgpeth
> Pleasant Hill Cohousing
> Pleasant Hill, CA
> http://phch.org
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