More stuff on house rules | <– Date –> <– Thread –> |
From: Rob Sandelin (robsan![]() |
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Date: Wed, 28 Sep 94 11:23 CDT |
There is an interesting dichotomy, between what we write down and agree to as "house rules" and those things which we all tacitly agree to, never write down, but follow just the same. For example it is not written down anywhere that religious views are not to be evangelized, yet it is very much an operational policy. Several of us chastised (gently) the one person that ever did this but there has never been any agreement that evangelizing religious beliefs is not OK. The unwritten rules form sort of a community culture which sets the expectations. It may take a long time for a newcomer to an established group to understand this culture since it is not written down anywhere. For example, sharing tools is an unwritten expectation at Sharingwood. There are also unwritten expectations about borrowers care and handling of borrowed things, such as returning them to the exact place they came from when the borrower is done. This is not written down, although it is the way to we do things. (mostly) and when this expectation is not met, it causes friction. I once started on a project to document these expectations and unwritten codes of conduct and discovered that many people felt that having all these things written down somehow became too bureaucratic. I stopped documenting them but I do often look for them, think about them and what they mean as sources of communication challenges and conflicts. I think from all this I would generalize that if a action or process causes friction or conflict due to differing expectations, it would be good to explore it and write it up for general agreement. Rob Sandelin Sharingwood
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