Re: CH TV + Simple Wins [was common house kitchen stove
From: Joanie Connors (jvcphdgmail.com)
Date: Sun, 24 Mar 2013 08:47:13 -0700 (PDT)
Perhaps you need an on-call committee of TV savvy people (preferably teenagers)?

On Sat, Mar 23, 2013 at 7:56 PM, Sharon Villines
<sharon [at] sharonvillines.com> wrote:
>
>>> Here's my philosophy: For common use, purchase the most foolproof, 
>>> easy-to-use, commonly- found version of any item. Here's why: In a shared 
>>> environment where most people use the item infrequently and without looking 
>>> at directions, you will want to pick the item carefully to be the easiest 
>>> to use.
>
> Of well over 100 wishes that our member listed -- from new team structure to 
> aquarium to more faucets on the green -- the number one wish was for clear 
> instructions to use the TV.
>
> This has been a thorn in our side since we bought it. Impossible. There are 
> too many combinations of settings -- DVD, VCR, Games, Satellite TV. The TV 
> has to be reset for each of these . The remote has to be reset. And not all 
> the resets can be done from the remote. And for some the cables in back need 
> to be changed and are reconnected wrong or not at all.
>
> A month or so ago I had to show someone how to turn off closed captioning. 
> She's the one who taught me 6 months ago. People just can't remember 50 facts 
> about the TV when they only use it every few months.
>
> I spent literally hours and hours and hours -- twice -- writing and testing 
> instructions. Two weeks later people were complaining again. The satellite 
> company had changed their software and the screens looked different which was 
> totally confusing. I quit.
>
> The only solution we have been able to come up with is to limit functionality 
> and solder the cables in place. No one wants to do that.
>
> Does anyone else have a solution?
>
> Sharon
> ----
> Sharon Villines
>
> Takoma Village Cohousing, Washington DC
> http://www.takomavillage.org
>
>
>
>
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