Re: Question about servicing COMMERCIAL dishwashers
From: Chapel, Thomas (CDC/NCIPC/DOP) (tkc4cdc.gov)
Date: Wed, 14 Feb 2024 13:41:56 -0800 (PST)
Let me try that again, but when I did that a while  back the folks it turned up 
where all unwilling to service a Jackson on a residential site.

Thomas J. [Tom] Chapel, MA, MBA
Guest Researcher
CDC/NCIPC/DOP
TChapel [at] cdc.gov

-----Original Message-----
From: Cohousing-L <cohousing-l-bounces+tchapel=cdc.gov [at] cohousing.org> On 
Behalf Of Bob Leigh
Sent: Wednesday, February 14, 2024 3:12 PM
To: cohousing-l [at] cohousing.org
Subject: Re: [C-L]_ Question about servicing COMMERCIAL dishwashers

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Tom, you might start with the manufacturer, Jackson.  Their website has a form 
for locating a "service agent" using your Zip code:

    https://www.jacksonwws.com/find-an-agent/?find-type=Service-Agent

At a glance, they have at least three agents near Atlanta.

Bob Leigh
Cornerstone Cohousing
Cambridge, MA
    where we use a Hobart dish machine

On Wed, Feb 14, 2024 at 1:46 PM R Philip Dowds via Cohousing-L < cohousing-l 
[at] cohousing.org> wrote:

> Interesting question.  Many participants in the modern US economy see 
> the market as divided into two sectors:  Residential; or Commercial.
> Residential means the customer is a single household.  Often in a 
> single family home, but sometimes in a small multi-family, like a 
> Boston triple decker.  Commercial is everything else:  Airports, 
> hotels, libraries, colleges, hospitals, shoe stores, army bases, abattoirs, 
> you name it.
>
> Condominiums and apartment buildings are often in-between:  Sort of 
> residential, but for some purposes, sort of commercial too.  In 
> Cambridge, MA, our Cornerstone Cohousing is built as multi-family.  
> Sometimes our common kitchen is classed and regulated as residential, 
> and sometimes as commercial.  Depends on which inspector or department 
> you talk to, and whether or not Mars is in retrograde.
>
> If you can’t come up with consistent answer to your question, you’re 
> in good company.
>
> Thanks,
> Philip Dowds
>
> > On Feb 14, 2024, at 1:13 PM, Marcia Baumel <marciab93 [at] gmail.com> wrote:
> >
> > I live at Oakcreek Community in Stillwater, OK. We have 24 homes and 
> > use
> a
> > residential dishwasher. The solution we have reached is for diners 
> > to
> bring
> > their own dishes to common meals. That way the dishwasher only has 
> > to be used for cooking utensils.
> > Marcia Baumel
> >
> >
> > On Wed, Feb 14, 2024 at 10:11 AM Chapel, Thomas (CDC/NCIPC/DOP) via 
> > Cohousing-L <cohousing-l [at] cohousing.org> wrote:
> >
> >> I'm the voluntary property manager for our 13-unit cohousing in ATL 
> >> Georgia.  We're 27 years old and purchased a used COMMERCIAL
> under-counter
> >> dishwasher (Jackson D-26 series; actually these are officially 
> >> called
> >> dish-CLEANERS) back when we opened. It's on its last legs and we 
> >> are
> likely
> >> getting a new one.  But in trying to find anyone to REPAIR the 
> >> current
> one,
> >> I learned that commercial appliance service firms do not/can not 
> >> service commercial appliances on RESIDENTIAL sites, and that things 
> >> like HOAs/townhouse communities/fraternities are considered 
> >> residential.  Is that your experience too, or have you found 
> >> commercial firms to service your commercial dishwasher?  If the 
> >> challenge of servicing continues, we may go to buying TWO 
> >> residential ones so we can get thru all the dish
> and
> >> pot cleaning in one round of dishwashing?
> >>
> >> Any advice much much appreciated.
> >>
> >> Tom Chapel
> >> Lake Claire Cohousing
> >>
> >> _________________________________________________________________
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> >>
> >>
> >>
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> >
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